"Enjoy free shipping on orders over $25!"

"Enjoy free shipping on orders over $25!"

Monthly subscription plan as low as $29.99 / MO

Monthly subscription plan as low as $29.99 / MO

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Cancellation Subscription Policy

Thank you for choosing our subscription service. We are committed to providing you with the best experience possible. To ensure clarity and mutual understanding, please review our cancellation policy outlined below:

  1. Subscription Term: Each subscription is for a term of  (e.g., one year, six months).

  2. Cancellation Policy:

    • If you choose to cancel your subscription before the completion of the agreed term, you will be required to pay a cancellation fee equivalent to two months of the subscription value.
    • The cancellation fee is calculated based on the monthly rate of your current subscription plan.
  3. Return of Equipment:

    • If you have received a scent diffuser as part of your subscription, you must return the scent diffuser in the same condition it was received.
    • We understand that keeping the original box may not be feasible, so it is not required. However, we do require the return of the scent diffuser, the 2 keys, and the charger.
    • Please ensure that all items are packaged securely to avoid any damage during transit.
  4. Cancellation Process:

    • To cancel your subscription, please contact our customer service team at info@fragranza613.com or call our toll-free customer service phone number at +1 (833) 330-1141.
    • Upon cancellation, the cancellation fee will be charged to your account immediately.
  5. Refunds:

    • No refunds will be provided for any payments made prior to the cancellation date, except in cases where required by law.
  6. Exceptions:

    • In certain circumstances, we may waive the cancellation fee at our discretion. Please contact our customer service team to discuss any special circumstances.

We appreciate your understanding and cooperation. If you have any questions regarding this policy, please do not hesitate to contact us.

Thank you for your continued support.

Sincerely,

Fragranza613 Inc