FAQ
Frequently Asked Questions
Yes, absolutely! Our scent diffusers are designed with safety in mind. They use non-toxic and natural fragrance oils or essential oils, and the devices themselves are tested and certified to meet safety standards.
The duration between refills depends on the size of the diffuser and the intensity of the scent you choose. On average, our diffusers can last anywhere from 6 to 8 weeks before requiring a refill.
Absolutely! Fragranza613 offer a diverse range of scents to cater to different preferences. From soothing floral fragrances to energizing citrus blends and more, you're sure to find scents that suit your taste.
Our scent diffusers come with adjustable settings, allowing you to control the strength of the scent released. You can adjust the intensity according to your preference to create the perfect atmosphere.
Yes, many of our diffusers are designed to cover a considerable area. We offer diffusers with varying capacities to suit different room sizes, including larger spaces.
Our diffusers are designed to operate quietly, ensuring they won't disrupt your peace and tranquility while spreading delightful scents.
Yes, we have special pricing for bulk orders. If you are interested in purchasing a large quantity of scent diffusers, please contact our sales team to discuss bulk pricing options.
Our products are IFRA compliant, hypoallergenic, cruelty-free, and vegan, ensuring they're safe for everyone, including children and pets. They're perfect for use around furniture and artwork. Plus, crafted from top-quality essential oils, they offer a luxurious scent reminiscent of upscale hotels.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Yes, we offer a limited warranty on our products. Please refer to our warranty policy for specific details and conditions.
Yes, we offer international shipping to many countries. However, shipping options and fees may vary depending on the destination. Please check our website for specific details.
Shipping costs are calculated based on the destination, package weight, and selected shipping method. You can view the shipping cost at checkout before completing your order.
Yes, we offer free shipping for orders totaling $25 or more within the USA. However, please note that shipping fees will apply for orders outside of the USA.
If you receive a damaged package, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as needed.
If you need to change your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate the change if the order has not been shipped yet.
We offer a hassle-free return policy within a specified period (e.g., 30 days) from the date of delivery. If you are not satisfied with your purchase, you can initiate a return for a refund or exchange, subject to our return guidelines.
Once we receive the returned item, our team will inspect it and process the refund or exchange within a few business days. The refunded amount will be credited back to your original payment method.
Products
Below are some common questions about our products
Cleaning and maintaining the diffuser is simple. Regularly wipe down the exterior with a soft, damp cloth, and follow the manufacturer's instructions on cleaning the interior components. Regular maintenance ensures optimal performance and longevity.
Many of our diffusers are equipped with timers and remote-control functionalities for your convenience. You can schedule specific times for the diffuser to operate or control it from the comfort of your couch.
Yes, we are committed to using cruelty-free and environmentally friendly fragrance oils. Our oils are sourced responsibly and do not involve animal testing.
Yes, we offer subscription plans for scent refills, providing a convenient way for you to receive regular refills without having to remember to reorder manually.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Yes, we offer compact and portable diffusers designed specifically for use in cars. They can help create a refreshing atmosphere during your commute.
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